In fact, everyone prefers to relate to people they care about. This ability to create rapport, nowadays, is a vital competence, both in sales and aftersales, as well as in management and leadership, and even in our personal lives!
Profiling enables you to identify each person’s profile.
To better understand what lies behind each behavior you see: what you think and what you feel. Then you will be able to anticipate the reaction of the person speaking with you in each moment of interaction (sales / service / management) and choose the most appropriate form of dialogue in order to achieve your company’s goals.